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Don't Just Take Our Word For It!

Hear from your returning customers!

We bought this as a trinket box for a child's birthday, to go with her nature themed room which has a lot of mushrooms. Not only is it adorable, but to be honest for the price I expected it to arrive. Missing a couple of jewels or not being that functional or something. However, it is very weighty and it was adorable and beautiful all at the same time it is also functional, with a navy velvet interior. I highly recommend it and now my daughter wants one for herself as well.

I really like this snail box, unfortunately I did not realize when I bought it that it was for women, color me embarrassed.
Since I do not know any women I had to throw it away. I wish they would make one for men, or at least maybe a unisex one. I really would have liked to have kept it.

I have been collecting such bejeweled trinkets for a long period now as a hobby. All my previous purchases have been in person and recently I ordered some pieces from different vendors on Amazon. The average price was almost same for all the pieces which I ordered.

The “Brown Snail” I got from this vendor matched the display as well as my expectations. The packing was very well done and the piece itself looks very nice. Happy with the purchase and it makes a great addition to my collection.

FAQ

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Heroleo products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!

  • Orders are typically processed and shipped within 2 business days. Delivery within China usually takes 7-10 business days.
  • Cloisonné is a traditional Chinese craft known for its intricate production process and unique aesthetic value. It typically consists of a metal base, copper wires, and enamel glaze, which are fired and polished multiple times.
  • Avoid exposing them to intense sunlight and extreme temperatures. Gently wipe with a soft, dry cloth and avoid using chemical cleaners.
  • You can place an order directly on our website by selecting the products you like, adding them to your cart, and proceeding to checkout. We accept various payment methods, including credit cards and shopifypayment.
  • Yes, once your order is shipped, you will receive an email with a tracking number, which you can use to check the status of your order on the logistics company's website.
  • Yes, we accept returns within 30 days of receiving the product. The item must be in its original packaging and unused.
  • Please contact our customer service at heroleo@heroleo.com, providing your order number and reason for return. We will respond within 24 hours with return instructions.
  • You can reach us by email at heroleo@heroleo.com or by calling our customer service number at +44 07761090873. Our support hours are Monday to Friday, 9 AM to 5 PM GMT.
  • Our customer support team is available Monday to Friday, from 9 AM to 5 PM GMT.

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